Job Responsibilities

Work proactively, well in advance of software/services renewal dates and provide all information, pricing, etc customers would require in order to execute a timely renewal.
Be the customer’s trusted advisor and identify up-sell/cross-sell opportunities.
Utilize phone, email and other communication tools to articulate the company’s offerings
Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction and repeat business
Establish & maintain a strong and trusted client relationship
Manage renewal sales pipeline for Singapore and other assigned countries
Manage and track customer and transactional information in CRM system
Participate in Sales and Marketing events
Up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities

Job Requirements

Minimum 2 years of experience in managing sales pipeline and providing forecast accuracy
Candidate without experience but possess good learning attitude may be considered
Candidates Must with experience in Enterprise Software, Cloud and Technology Services, CRM, Analytics will have an added advantage
Previously worked with an IT company background
Great interpersonal skills, enjoys speaking with people and engaging in negotiation Communication skills, both written and verbal
Ability to listen, understand customer challenges and identify opportunities
Ability to work well under pressure while maintaining a high attention to detail
Good organizational skills, with an ability to learn quickly and adapt to changing situations
Self-motivated, independent and does not require micro-management
Problem solver, highly competitive, with desire to achieve results